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Service Advisor

Job Posted: 16 days ago

Salary: £ 38,000 - 40,000 / Annum
Job Type: Permanent
Location: Brighton, East Sussex

Expire in: 11 days

Job Description

Service Advisor - Premium Automotive Brand (Brighton)
£29,500 Basic | OTE £40,000 | Full-Time

An exciting opportunity has arisen for an experienced Service Advisor to join a busy and high-performing team at a premium automotive dealership in Brighton.

This role is ideally suited to someone who is highly organised, customer-focused, and confident in delivering a first-class service experience. You'll also benefit from a structured, manufacturer-led training programme, offering ongoing development and accredited status.

The Package:

£29,500 basic salary
On-target earnings of £40,000
Monday to Friday: 8:00am - 6:00pm
1 in 4 Saturdays: 8:00am - 1:00pm

Key Responsibilities:

Liaising with customers regarding outstanding work and service updates
Managing bookings including appointments, reservations, and MOTs
Maintaining accurate customer records and supporting database growth
Delivering excellent customer service and processing payments
Keeping customers informed throughout their vehicle's time in the workshop
Accurately completing job cards and documentation
Working closely with internal departments to maximise opportunities
Managing courtesy cars effectively
Handling customer queries and complaints in a professional manner

About You:

Minimum 2 years' experience as a Service Advisor (essential)
A confident, customer-focused individual who thrives in a fast-paced environment
Strong communication skills with the ability to build rapport and clearly explain information
Well organised with the ability to prioritise workload effectively
A team player with a proactive and professional approach

Desirable:

Experience within a franchised dealership or premium brand environment
Knowledge of service department systems and processesThis is a fantastic opportunity to join a successful team within a premium automotive environment, offering strong earning potential and career progression

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

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Looking for your next career move? Join a top company hiring Service Advisor job near me in Brighton, East Sussex! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!