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Support Engineer

Job Posted: 11 days ago

Salary: £ Competitive
Job Type: Permanent
Location: Poole

Expire in: 16 days

Job Description

Support Engineer | Poole | Competitive DOE

Are you a Support Engineer who enjoys structured problem-solving and taking ownership of technical issues from start to finish?

This is an opportunity for a Support Engineer who wants exposure across Microsoft 365, infrastructure, networking and cloud technologies, while maintaining a high standard of customer service.

As a Support Engineer, you will benefit from:

25 days holiday + bank holidays
Company bonus scheme
Development plan with opportunity to gain certifications
Comprehensive wellness program
Company events and rewards
As a Support Engineer, your responsibilities will include:

Troubleshooting and resolving helpdesk incidents across multiple technologies
Supporting users across Windows and macOS environments
Administering and supporting Microsoft 365 services
Escalating complex issues to senior engineers or third parties when required
Maintaining technical documentation and knowledge base articles
Acting as an escalation point for junior support engineers
As a Support Engineer, your experience will include:

At least 2 years’ experience within an IT helpdesk or technical support role
Strong knowledge of Microsoft 365 and core services
Experience supporting Windows and macOS operating systems
Understanding of Active Directory, DNS, DHCP and Group Policy
Familiarity with networking concepts such as VPNs, routing and switching
Confident communication skills with both technical and non-technical users
If you're ready to take the next step in your career as a Support Engineer, this role offers the technical depth and progression to support your long-term goals. Apply today with an up-to-date CV or call Josh at Rubicon for more information

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Support Engineer job near me in Poole! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!