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Technical Electronics Service Manager

Job Posted: a month ago

Salary: £ 50,000 - 50,000 / Annum
Job Type: Permanent
Location: Coventry, West Midlands (County)

Expire in: 11 hours

Job Description

Technical Electronics Service Manager

Coventry – 100% Site Based

£50,000

Plus, Company car or car allowance and other attractive benefits

Our very successful, innovative and forward-thinking Client is looking to recruit an experienced, technical Service Manager.

Duties:

  * Lead and coordinate Service Engineer activities and schedules to maximise customer satisfaction and operational efficiency

  * Diagnose laser and laser system faults remotely and determine appropriate corrective actions

  * Manage the planning and execution of on-site Field Service interventions, including spare parts and equipment coordination

  * Oversee pre-delivery inspections and customer site readiness to ensure smooth system installations

  * Provide technical sales support for product, application and installation enquiries

  * Act as the primary escalation point for service-related enquiries, ensuring fast and professional customer support

  * Drive continuous improvement through analysis of field service reports and operational performance

  * Manage spare parts inventory to optimise turnaround times and maximise customer uptime

  * Collaborate closely with UK, European and US teams to ensure aligned and seamless service operations

Person Specification:

  * Technical qualification in electrical engineering, or electronic engineering

  * Hands-on engineer with 3–5 years of relevant professional experience

  * Strong troubleshooting capability in analogue and digital electronics

  * Experience with communication protocols (e.g. fieldbus systems) would be advantageous

  * Familiarity with industrial software or the ability to quickly learn technical systems

  * Applications experience in laser welding or other laser processes is beneficial

  * Ability to analyse and assess complex mechanical components

  * Strong communication skills and a collaborative team player

  * Willingness to travel within the UK and Ireland and occasionally internationally

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