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Fleet Service Team Leader

Job Posted: 9 hours ago

Salary: £ 30,500 - 30,500 / Annum
Job Type: Permanent
Location: Morton

Expire in: a month

Job Description

Join Our Team as a Fleet Service Team Leader – Drive Excellence! 
Location: Alfreton
Salary: £30,500 per annum 
Shift Pattern: 4 days on / 4 days off – 1:00 PM to 12:00 AM 
Employment Type: Full-Time, Permanent
 
Are you a natural leader with a passion for fleet operations and delivering outstanding customer service? We’re looking for an energetic and hands-on Fleet Service Team Leader to join our growing team and play a key role in keeping our fleet running smoothly while exceeding customer expectations.
 
What You’ll Be Doing:
Leading and motivating a team of Fleet Service Advisors
Overseeing daily operations in a high-volume, fast-paced contact centre environment
Monitoring call quality, coaching team members, and driving continuous improvement
Ensuring KPIs and service standards are consistently met or exceeded
Handling escalated customer issues calmly and professionally
Collaborating with other departments to optimise fleet performance and maintenance processes
Contributing to training, process improvements, and reporting
What We’re Looking For:
Proven leadership or supervisory experience (minimum 2 years) in customer service, contact centre, fleet management, logistics, or automotive environments
Excellent communication, interpersonal, and people-management skills
Strong organisational skills with the ability to multitask under pressure
Solid problem-solving ability and attention to detail
Experience monitoring performance, delivering feedback, and coaching for improvement
Comfortable working with targets and KPIs
Full availability for the rotating 4-on/4-off shift pattern (13:00–00:00)
Why Join Us?
Competitive salary of £30,500
Structured 4-on/4-off rota giving you extended time off
Opportunity to lead and develop a dedicated team
Ongoing training and clear career progression
Be part of a vital operation that keeps the UK moving
If you’re ready to step up, lead from the front, and make a real difference every day, we want to hear from you!

Consultant: Kalum Green - Octane Recruitment
MDLOJ

Octane Recruitment is a leading recruitment agency specialising in Automotive, Motor trade, Engineering, OEM and various related industries.

We are recruiting across the UK for Service, Aftersales and Parts - Service Advisor, Warranty Advisor, Warranty Administrator, Aftersales Advisor, Service Team Manager, Senior Service Advisor, Service Manager, Aftersales Manager, Parts Advisor, Parts Administrator, Parts Supervisor, Parts Managers, Customer Service, Telesales, Inbound Calls

Octane Recruitment covers a variety of different sectors including Technical, Mechanical, Engineering, Sales, Service, Aftersales, Bodyshop, Fleet & Rental Management, Accounts, Finance, Marketing, & Payroll, Managerial, Logistics, Parts, Administration, Call Centre / Contact Centre, Senior Appointments, Head Office Positions and Confidential Appointments

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Looking for your next career move? Join a top company hiring Fleet Service Team Leader job near me in Morton! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!