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Customer Service Advisor

Job Posted: 4 days ago

Salary: £ 20,000 - 26,000 / Annum
Job Type: Permanent
Location: ST6, Burslem, Stoke-on-Trent

Expire in: 24 days

Job Description

Legal Secretary (Commercial Conveyancing) – Coventry & Kenilworth

Overview
We’re recruiting a skilled Legal Secretary to support a busy Commercial Conveyancing team. This is a full-time, permanent role split across Coventry and Kenilworth, providing high-quality secretarial and administrative support including audio typing, document production, and case management (Tikit).

Key responsibilities

  * Audio and copy typing; drafting letters, emails and legal documents

  * Emailing, photocopying, scanning and file management

  * Complete forms and draft documents (with supervision)

  * Use electronic search systems and submit applications to the Land Registry

  * Open and progress matters on Tikit, following file procedures and updating checklists

  * Support AML and client due diligence (scan ID to Tikit; electronic verification)

  * Prepare completion statements, invoices and transfer slips

  * Liaise with clients and professional contacts by phone and in person; arrange appointments

  * Provide reception cover when required and support wider team administration

What we’re looking for

  * Proven experience as a Legal Secretary / Conveyancing Secretary (commercial conveyancing preferred)

  * Strong audio typing and document production skills

  * Excellent IT skills and confidence using case management systems (Tikit desirable)

  * Understanding of conveyancing procedures and legal administration

  * Professional, confident communication with clients and business contacts

  * Organised, accurate and able to manage multiple tasks in a busy team

Benefits

  * 23 days’ holiday plus an extra day off for your birthday

  * Holiday entitlement increases with length of service

  * Pension scheme

  * Long service awards

  * Dress down on the last working day of each month

  * Free/subsidised legal fees

  * Training funding support and professional development scheme

Role details
Location: Coventry & Kenilworth
Contract: Full Time, Permanent
Salary: Competitive + benefits

Apply now
If you’re an experienced Legal Secretary with conveyancing knowledge and you’re looking to join a friendly, supportive Commercial team, we’d love to hear from you. Apply today with your CV

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