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Customer Service Executive

Job Posted: 25 days ago

Salary: £ 26,500 - 27,825 / Annum
Job Type: Permanent
Location: Portsmouth

Expire in: 2 days

Job Description

Customer Service Executive
 Location: Hybrid – 2 days from home, 3 days in-office, Following probation Salary: £26,500 plus a 5% bonus – OTE £27825
 Plus fantastic benefits which include the following 
  
Hybrid working – 2 days remote after probation 
6% pension contribution 
Employee car scheme – Drive a fully insured brand-new car for just £200/month (you can add family members also) 
Gym memberships & well-being hours 
25-30 days holiday (based on service) 
Enhanced maternity, paternity & premature baby leave 
Learning & development opportunities 
Plus, many more amazing benefits   
 Hours: Monday to Friday, 37.5 hours per week (flexible between 8 AM – 6 PM)
  
 Dynamite Recruitment is proud to be supporting an award-winning business in their search for talented people to join their business !
 We are currently recruiting for an exciting Customer Service Executive position with a leading, well-established business. This is a fantastic opportunity for someone with a background in telephone-based customer service who’s looking to develop their career in a dynamic and supportive environment.
  
 What you’ll be doing:
 As a Customer Service Executive, you will be :
  
Assisting customers over the phone and by email with a wide range of enquiries 
Managing client accounts and building lasting relationships 
Following enquiries through from initial contact to resolution 
Handling complaints in a professional and empathetic manner 
Working with internal departments and third parties to support customer needs 
Completing a range of administrative tasks and call handling duties   
 What we’re looking for:
  
Previous telephone-based customer service or call centre experience 
Strong communication and interpersonal skills 
Ability to multitask and work under pressure 
Great attention to detail and solid admin skills 
Proficiency in Microsoft Office, especially Outlook and Excel   
 If you’re passionate about delivering excellent service and want to work in a vibrant, people-focused team, we’d love to hear from you!
 📞 For more information or a confidential chat, contact Fran Curtis at Dynamite Recruitment on (phone number removed), or simply apply now and we’ll be in touch.

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