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Customer Service Advisor

Job Posted: 23 days ago

Salary: £ 28,000 - 28,000 / Annum
Job Type: Permanent
Location: Havant

Expire in: 5 days

Job Description

Pay: From £28,000.00 per year

Job Description:

Job Description:

Customer Service Advisor
Full-Time, Permanent | Havant | £28,000 per year

We're looking for a confident, proactive Customer Service Advisor to join our growing team in Havant. Working from our purpose-built offices and warehouse, you'll play a key role in delivering the outstanding service our customers rely on.

We're a people-focused business with a strong belief that excellent customer service is at the heart of everything we do. If you're passionate about helping people, solving problems, and want to work in a supportive team, this could be the perfect role for you.

The Role

Hours: Monday to Friday, 8:30am  5:30pm
Location: Havant (office-based)

As a Customer Service Advisor, you will:

Be the first point of contact for all customer enquiries
Process orders received via phone, email, and website
Support customers with product selection  identifying upsell opportunities
Resolve delivery or order issues promptly, escalating when necessary
Maintain accurate customer records using our CRM system
Provide administrative support to the sales team
Build and maintain strong customer relationships to ensure ongoing satisfaction
What We're Looking For

We're looking for someone who is:

Experienced in a customer-facing role
Comfortable using Microsoft Word and Excel
An excellent communicator with great phone manner
Organised with strong time management skills
Confident working both independently and as part of a team
Proactive with ideas to improve processes and enhance service
Willing to learn and grow with the business
This is a hands-on role in a fast-paced environment, where your input and initiative will be truly valued. If you're adaptable, customer-focused, and ready to be part of a supportive, dedicated team  we'd love to hear from you.

Apply now to take the next step in your customer service career

Before You Apply

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Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

Looking for your next career move? Join a top company hiring Customer Service Advisor job near me in Havant! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!