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Customer Service Executive

Job Posted: 25 days ago

Salary: £ 26,200 - 26,200 / Annum
Job Type: Permanent
Location: Portsmouth

Expire in: 2 days

Job Description

Customer Service Executive

 Location: Portsmouth
Hybrid: Individuals must demonstrate full competence in the role before hybrid working will be offered.
 Salary: £26,210, rising to £30,300
 Hours: 40 per week, shift rota between 7:45am – 8:15pm
 Schedule: Monday to Sunday on a 6 week rota (working every other weekend)
 
 Why Join our client? Our client are offering a fantastic career opportunity with a benefits package to match:
 ✅ Salary progression: £26,210 rising to £30,300 within 12 – 24 months 
 ✅ Generous holiday: 28 days increasing to 38 with length of service
 ✅ Health & wellbeing support: Simply Health cash plan (optical, dental & medical)
 ✅ Additional perks: Travel and medical insurance discounts.
 
 Dynamite Recruitment is proud to be partnering with a successful Insurance brand, to recruit Customer Service Executives for a specialist team. This is a varied and rewarding role where no two days are the same! You’ll be at the heart of supporting customers, resolving queries, and ensuring a seamless experience from start to finish.
 
 Key Responsibilities...
  
Handle incoming calls and emails professionally and efficiently 
Provide accurate updates, solutions, and support to customers 
Prioritise workloads in line with service expectations and deadlines 
Liaise with internal teams and third parties to manage enquiries 
Complete high volumes of essential administrative tasks 
Manage sensitive and challenging conversations with empathy 
Ensure compliance with regulatory and company procedures  What We’re Looking For...
  
Previous experience in customer service, call handling, or contact centre work 
Confident communication skills — written and verbal 
Ability to multitask and stay focused under pressure 
Strong administrative and organisational ability 
Good working knowledge of Microsoft Office  Ready to Apply? If you’re passionate about helping customers and looking to develop your career with a supportive and growing company, apply now with your CV — we’d love to hear from you!

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Looking for your next career move? Join a top company hiring Customer Service Executive job near me in Portsmouth! This is your chance to work on exciting projects, grow professionally, and enjoy a rewarding career with competitive pay and excellent benefits. Whether you're an experienced professional or looking to take the next step, this role offers the perfect opportunity to enhance your skills and make an impact. Don’t miss out—apply today via Vita CV and take your career to the next level!