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Senior Account Manager

Job Posted: 16 days ago

Salary: £ 29,000 - 31,000 / Annum
Job Type: Permanent
Location: Bournemouth, Dorset

Expire in: 11 days

Job Description

Senior Account Manager

We have several fantastic opportunities for Account Manager with a minimum of 2 years’ experience driving client retention and renewals with a consultative sales style.

Salary: £30k – £31k

Realistic commission (first year): £8,000–£12,000

Type: Full-time

Reports to: Team Lead

Position:

Own client retention, delivery satisfaction and commercial growth for a portfolio of clients — act as the main point of contact and the bridge between clients and delivery teams.

Key responsibilities:

  * Own larger / higher-value accounts and complex client relationships.

  * Lead account strategy, own renewal negotiations and drive measurable growth.

  * Mentor and support more junior AMs and improve account management processes.

  * Work cross-functionally to improve reporting, data quality and client outcomes.

Who we’re looking for:

Culture fit

  * Warm, dependable and collaborative — gets on with people and makes them feel confident in your ownership.

  * Invested in clients and the team; willing to roll up sleeves and help improve delivery where needed.

Style of selling

  * Consultative and outcome-led: emotional selling that uncovers pain, desired outcomes and the commercial impact of solving a problem.

  * Confident running strategic conversations and translating metrics into stories that compel renewals and upsell.

Experience & skills

  * 24 months’ experience in B2B sales / account management, sales or 360 recruitment.

  * Strong commercial mindset — able to read metrics, tell a story and make recommendations.

  * Comfortable owning retention targets and running renewal conversations.

  * Excellent communicator and organiser; confident running client review meetings.

  * Experience with Salesforce and basic data/analysis skills preferred.

  * Empathetic, proactive and solutions-oriented.

KPIs / success measures

  * Client retention rate and renewal percentage.

  * Account revenue growth / upsell value.

  * NPS / client satisfaction scores and delivery quality metrics.

  * Timeliness and quality of client reporting and account plans.

Benefits

  * Competitive salary within the stated range and the realistic commission above (£10k–£15k first year).

  * Uncapped commission

  * Standard benefits (wellbeing support, training, flexible leave).

  * Clear ownership, visible impact and a supportive, informal team culture

Before You Apply

Do not include the following in your job application, CV, or cover letter:

Bank details.
National Insurance number.
Date of birth.

You should not be asked for payment or irrelevant information. If you have concerns about a job advert or employer, seek guidance on how to proceed.

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